Crowdsurf

Effective Date: [July 13, 2025]
Last Updated: [July 13, 2025]

PRIVACY POLICY

Crowdsurf, Inc. ("Crowdsurf," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Crowdsurf mobile application, web services, and related offerings (collectively, the "Service").

Important Note: This Privacy Policy is a template for informational purposes only and does not constitute legal advice. You should consult qualified counsel to ensure compliance with all applicable laws and regulations.

1. INFORMATION WE COLLECT

We do not intentionally collect information from children under 13, and users under that age are prohibited from using Crowdsurf. See Section 9 below.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

1. Provide and improve the Service, including personalized song recommendations, social features, and royalty payouts.

2. Authenticate users and secure accounts.

3. Process transactions such as subscription fees and artist payouts.

4. Communicate with you, including push notifications, marketing messages, and support responses.

5. Analyze engagement and perform product research.

6. Comply with legal obligations, enforce our Terms of Service, and protect the rights, property, or safety of Crowdsurf, our users, or others.

3. LEGAL BASES FOR PROCESSING (EEA/UK USERS)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

• Contractual necessity – to provide the Service you request.

• Legitimate interests – to improve the Service, prevent fraud, and secure our platform.

• Consent – for marketing communications and certain analytics cookies.

• Legal obligation – to meet regulatory requirements such as tax and accounting laws.

4. SHARING YOUR INFORMATION

We share your information only as described:

• Service Providers – Hosting (AWS), analytics (e.g., Google Analytics), payment processors, customer support tools.

• Music Platform APIs – Spotify, Apple Music, YouTube, etc., to stream previews or fetch metadata.

• Business Partners – Artists and labels you follow or interact with (aggregate statistics only, unless you explicitly connect with them).

• Legal Requirements – To comply with subpoenas, court orders, or other legal processes.

• Corporate Events – In connection with a merger, acquisition, or asset sale (you will be notified of any change of ownership or uses of your personal information).

We never sell your personal information.

5. COOKIES & SIMILAR TECHNOLOGIES

We use cookies, SDKs, and local storage to remember your preferences, analyze traffic, and deliver relevant content. You can manage cookies through your device settings.

6. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights to access, delete, correct, or port your personal data, and to opt out of targeted advertising or certain data sales. Residents of California can exercise rights under the California Consumer Privacy Act (CCPA/CPRA). Residents of Virginia, Colorado, Connecticut, Utah, Iowa, Delaware, and other U.S. states with privacy laws may have similar rights.

To exercise any of these rights, email us at privacy@crowdsurf.com. We may verify your identity before fulfilling your request.

7. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in the United States and other countries that may not have data‑protection laws equivalent to those in your jurisdiction. We rely on Standard Contractual Clauses or other approved safeguards for such transfers.

8. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. When we no longer need the data, we securely delete or anonymize it.

9. CHILDREN’S PRIVACY

Crowdsurf is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

10. SECURITY

We implement industry‑standard administrative, technical, and physical safeguards, including encryption in transit and at rest, access controls, and routine security testing. However, no online service is 100% secure.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. If we make material changes, we will notify you via in‑app notice or email. Your continued use of the Service after the effective date constitutes acceptance.

12. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Crowdsurf, Inc.
548 Market St #XXXX
San Francisco, CA 94104 USA
Email: privacy@crowdsurf.com

TERMS OF SERVICE

These Terms of Service ("Terms") govern your access to and use of the Crowdsurf Service. By creating an account or using the Service, you agree to be bound by these Terms.

Legal Disclaimer: These Terms are provided as a template and do not constitute legal advice. Consult counsel before adoption.

1. OVERVIEW

Crowdsurf, Inc. provides a social music discovery platform where users can share ("surf") tracks, follow friends, review albums, and earn rewards for driving listens. "You" refers to any user of the Service.

2. ELIGIBILITY

You must be at least 13 years old (or older if required by your local law) to create an account. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms.

3. ACCOUNT REGISTRATION & SECURITY

• Provide accurate information and update it as needed.

• Maintain the security of your password.

• Notify us immediately of any unauthorized use of your account.

• You are responsible for all activity on your account.

4. LICENSE & USER CONTENT

1. Your Content. You retain ownership of the content you upload, including song recommendations, reviews, comments, and profile information ("User Content").

2. License to Crowdsurf. You grant Crowdsurf a worldwide, non‑exclusive, royalty‑free license to host, store, reproduce, modify, publicly display, perform, and distribute your User Content solely to operate and improve the Service.

3. Artist Payouts. If you are an artist, you may connect royalty statements and receive payouts under separate agreements. Crowdsurf does not guarantee any specific royalties.

5. PROHIBITED CONDUCT

You agree not to:

• Post content that infringes third‑party rights, is illegal, hateful, or sexually explicit.

• Use the Service for spam, data scraping, or unauthorized advertising.

• Reverse engineer, decompile, or attempt to extract source code.

• Circumvent security features or access non‑public areas of the Service.

• Engage in any activity that could harm Crowdsurf or its users.

6. SUBSCRIPTIONS & IN‑APP PURCHASES

Certain features may require payment (e.g., $5.99/month subscription). Fees are billed in advance and are non‑refundable except as required by law. Taxes may apply.

7. THIRD‑PARTY SERVICES

The Service integrates APIs and links to third‑party platforms such as Spotify, Apple Music, and YouTube. Crowdsurf is not responsible for third‑party content or practices. Your use of those services is governed by their respective terms.

8. INTELLECTUAL PROPERTY

The Crowdsurf name, logo, and all related trademarks are the property of Crowdsurf, Inc. Unauthorized use is prohibited.

9. COPYRIGHT & DMCA POLICY

If you believe content on Crowdsurf infringes your copyright, please submit a notice to dmca@crowdsurf.com with the information required by 17 U.S.C. §512(c)(3). We respond to valid takedown requests and may terminate repeat infringers.

10. TERMINATION

You may delete your account at any time in the app settings. Crowdsurf may suspend or terminate your account if you violate these Terms or engage in fraud or abuse. Upon termination, the license granted in Section 4.2 expires, but Sections 8, 11, 12, and 13 survive.

11. DISCLAIMER OF WARRANTIES

Crowdsurf is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Service will be uninterrupted or error‑free.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Crowdsurf, its affiliates, and their officers, directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the Service.

13. INDEMNITY

You agree to defend, indemnify, and hold harmless Crowdsurf and its affiliates from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising out of your violation of these Terms or your User Content.

14. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Delaware, without regard to conflict‑of‑law principles. Any dispute arising under these Terms will be resolved through binding arbitration administered by JAMS under its Streamlined Rules. You waive any right to participate in class‑action litigation.

15. MODIFICATIONS

We may update these Terms from time to time. We will notify you of material changes via email or in‑app notice. Continued use of the Service after the effective date constitutes acceptance.

16. MISCELLANEOUS

If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition.

17. CONTACT

For questions about these Terms, contact us at support@crowdsurf.com.

© 2025 Crowdsurf, Inc. All rights reserved.